Steven Villarino

User Experience Designer

 
 
 
 

Expedia

Packages

 
 
 
 

Expedia Flights + Hotel

Expedia Packages on mobile web allows users to book a flight and hotel together in a single transaction. Users no longer need to rely on a computer to shop for package deals. Packages on mobile web is optimized for smart phone browsers and makes it easy to book a flight and hotel.

View expedia.com from a mobile browser

 
 

Before

Expedia didn't have a mobile optimized flight + hotel booking experience. Users were presented the option to call customer service or view a desktop site on a mobile browser. We saw this as an opportunity to create a better experience that gave users the ability to book a package deal with one transaction.

Process

We began the project as a team brainstorming ideas, defining the business goals, user needs, and features to build.

Defining the user flow for the shopping and booking process.

After defining the feature set, we began to prioritize the features into categories.

A brainstorm session on the different user types and understanding the user needs.

A beautiful destination image used to give the hotel search results listing context.

The hotel details page allows users to change room types and read user reviews.

A summarized card view of the users flight and hotel details.